At MBI96, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
These are the core principles that shape how MBI96 handles the personal data of every member in Malaysia.
MBI96 only collects data that is genuinely necessary to provide our services. We do not request excessive information, and every piece of data collected has a clear, lawful purpose in line with platform requirements and legal compliance.
All data transmitted between your device and mbi96 servers is protected by industry-grade 256-bit SSL encryption. Sensitive data such as financial information is stored in encrypted form with additional layers of protection to safeguard your security.
You have full rights to access, correct, and request the deletion of your personal data. MBI96 provides convenient channels for you to manage your privacy preferences without having to go through complicated or time-consuming processes.
Your data will not be shared, sold, or disclosed to any third party without your explicit consent. Exceptions apply only when required by legitimate authorities under Malaysian law currently in force.
MBI96 is always transparent about how your data is used. We do not hide information in convoluted terms. This Privacy Policy is written in plain language so every member knows exactly what happens with their information.
The MBI96 security team monitors our systems around the clock to detect and prevent any unauthorised access attempts. Any suspicious activity is addressed immediately to protect your account and personal data.
This Privacy Policy applies to all members and users of the MBI96 platform, covering the mbi96.win website and the MBI96 mobile app. By continuing to use our platform, you confirm that you have read and fully understood this policy. If you do not agree, please discontinue use of the platform.
MBI96 collects various categories of personal information to ensure our platform operates securely, efficiently, and in compliance with legal requirements. This information is collected directly from you during registration, throughout your use of the platform, and through your interactions with our support team.
| Data Categories | Information Type | Collection Method |
|---|---|---|
| Personal Identity | Full name, IC number (NRIC), date of birth, gender | Registration form, KYC verification |
| Contact Information | Mobile phone number, email address, residential address | Registration form, profile updates |
| Financial Information | Bank name, bank account number, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Server logs, cookies, analytics |
| Activity Data | Game records, login history, session duration, preferences | Gaming platforms, analytics systems |
| Communication | Support conversation records, complaints, feedback | Live chat, support email |
We do not collect sensitive information such as biometric data, medical records, religious beliefs, or political views unless specifically required by applicable law.
Every piece of data we collect has a specific and legitimate purpose. mbi96 does not use your data for purposes not stated in this policy without first obtaining your additional consent.
MBI96 will not use your data for third-party marketing purposes, sell email lists to external advertisers, or build user profiles for sale to any commercial party unrelated to our platform operations.
MBI96 processes your personal data on a solid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every data processing activity is justifiable and defensible.
If you wish to know the specific legal basis we rely on for any data processing activity, you may contact our privacy team for further clarification.
MBI96 takes a highly cautious approach to data sharing. Your personal information will not be shared with external parties without strong, legitimate grounds. The following are circumstances where data sharing may occur:
All third parties who receive your personal data from mbi96 are contractually obligated to use that data only for permitted purposes and must comply with data protection standards equivalent to or stricter than those of mbi96.
MBI96 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. We practise a responsible and systematic data retention policy.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active Account Data | Throughout active account period | Platform operational requirements |
| Financial Transaction Records | 7 years after transaction | AML & tax legal requirements |
| KYC / Verification Data | 5 years after account termination | AMLATFPUAA 2001 Compliance |
| Communication Logs | 2 years | Customer support & complaint resolution |
| Technical Logs | 90 days | Security threat detection |
| Marketing Data | Until consent is withdrawn | Based on member consent |
Once the retention period expires, data will be securely deleted or anonymised in a form that cannot be linked to any specific individual. The deletion process is carried out in accordance with recognised security standards.
MBI96 continuously invests in sophisticated security infrastructure to ensure your personal data is always protected. Our security approach is multi-layered — meaning multiple levels of protection work simultaneously.
However, no security system in the world is 100% impenetrable. We therefore encourage you to take personal protective measures such as using a strong password, enabling 2FA and never sharing your login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as an MBI96 member have certain rights regarding your personal data. MBI96 fully respects and upholds these rights.
You have the right to request a copy of the personal data we hold about you. We will process this request within 21 business days.
If your data is inaccurate or outdated, you have the right to request an immediate correction via account settings or customer support.
You may request the deletion of your data, subject to mandatory legal retention requirements that MBI96 is obliged to comply with.
You may object to the processing of your data for specific purposes such as direct marketing or optional analytics.
You have the right to receive your data in a machine-readable format for transfer to another service where applicable.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, please contact our privacy team via live chat on the platform or submit a written request to our support email. We will process your request within a reasonable timeframe and notify you of the action taken.
MBI96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie preferences through your web browser settings. Most modern browsers allow you to view, delete, and block cookies. However, disabling certain cookies may affect the functionality and user experience of the MBI96 platform.
MBI96 is a gaming platform strictly limited to individuals aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 18.
Should we discover that personal data of a child or underage minor has been collected without the knowledge or consent of a parent or legal guardian, we will take the following steps immediately:
We encourage parents and guardians to monitor their children's online activities and use appropriate parental control software. If you suspect that a minor is using our platform, please contact our support team immediately.
MBI96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we protect your data.
When material or significant changes are made to this policy, we will notify you via:
We encourage you to review this Privacy Policy page periodically to ensure you always understand how we handle your personal information. Continued use of the MBI96 platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding the MBI96 Privacy Policy, please contact our Data Protection Officer via 24/7 live chat on the platform or email our support team at [email protected]. We are committed to responding to all privacy enquiries within 3 business days.
Your privacy and security are mbi96's top priority. Enjoy the best gaming experience backed by robust and transparent data protection.